Rural bankers learn group lending best practices in Cebu workshop

Seven MABS Participating Banks from Visayas and Mindanao joined the RBAP-MABS staff on July 21-23 in Cebu City for the Group Lending Enhancement Training Workshop.  Ms. Tess Espenilla of USAID opened the session with a welcome address expressing the need for the group lending product, which has been at the heart of microfinance for the past four decades, to be adjusted to the current needs of microfinance clients.  Eighteen rural bankers, mainly microfinance unit managers and other bank officers, from Green Bank of Caraga, Cantilan Bank, Rural Bank of Guinobatan, Rural Bank of Oroquieta, Siargao Bank, Progressive Bank and First Agro-Industrial Rural Bank participated in the workshop.
The workshop covered the stages of center development, tools for classifying the status of centers and members, group lending enhancement options, product transition models, market research and development of the product enhancement transition plan.  The rural bankers gained a wealth of knowledge on group lending product enhancement options and transition tools and processes.   Participants noted that applying the concepts covered in the training should not be difficult; the keys are to base transition on specific, established criteria and regularly review the needs of clients.
The highlight of the training session was applying the market research concepts in the field.  On the second day of the workshop, the rural bankers conducted interviews at two group lending centers from Green Bank’s branch in Cebu.  They gathered members’ opinions on the bank’s group lending products, the effectiveness of center meetings, and suggestions for further financial services that could benefit the members.  The workshop participants brought this knowledge back to the training room where they tabulated and analyzed the survey results. They also generated recommendations to enhance the product.  By the time the second day was over, it was evident that market research remains the foundation of crafting successful group lending products.
Microenterprise Access to Banking Services (MABS) is a United States Agency for International Development (USAID)-funded program in partnership with the Rural Bankers’ Association of the Philippines (RBAP), with oversight from the Office of the President through the Mindanao Development Authority (MINDA).

Cebu workshop 1Seven MABS Participating Banks from Visayas and Mindanao joined the RBAP-MABS staff on July 21-23 in Cebu City for the Group Lending Enhancement Training Workshop.  Ms. Tess Espenilla of USAID opened the session with a welcome address expressing the need for the group lending product, which has been at the heart of microfinance for the past four decades, to be adjusted to the current needs of microfinance clients.  Eighteen rural bankers, mainly microfinance unit managers and other bank officers, from Green Bank of Caraga, Cantilan Bank, Rural Bank of Guinobatan, Rural Bank of Oroquieta, Siargao Bank, Progressive Bank and First Agro-Industrial Rural Bank participated in the workshop. [Read more...]

MABS prepares RB Guinobatan for Microinsurance

Aiming to assist its participating banks in providing microinsurance services responsive to their clients’ needs, MABS conducted a microinsurance client demand study for the Rural Bank of Guinobatan, Inc. (RBGI) on February 24-26.
The study revealed that the bank’s low-income clients are becoming increasingly aware of their family’s risk protection needs. By including microinsurance in their microfinance services, RBGI hopes to respond to its clients needs, encourage client loyalty and expand bank outreach.
Together, MABS and RBGI collated information from client feedback and insurance market trends. With assistance from MABS, the bank is expected to partner with a commercial insurer to provide microinsurance in its area of operation.
Microinsurance survey for RB Guinobatan

Microinsurance survey for RB Guinobatan

Aiming to assist its participating banks in providing microinsurance services responsive to their clients’ needs, MABS conducted a microinsurance client demand study for the Rural Bank of Guinobatan, Inc. (RBGI) on February 24-26.

The study revealed that the bank’s low-income clients are becoming increasingly aware of their family’s risk protection needs. By including microinsurance in their microfinance services, RBGI hopes to respond to its clients needs, encourage client loyalty and expand bank outreach.

Together, MABS and RBGI collated information from client feedback and insurance market trends. With assistance from MABS, the bank is expected to partner with a commercial insurer to provide microinsurance in its area of operation.

MABS provides technical assistance to RB Guinobatan

MABS conducted a four-day technical assistance visit to the Rural Bank of Guinobatan on February 23-26 to review the bank’s microfinance products and operations. The visit included bank center visits, interviews with the bank’s management, interviews with the bank’s delinquent/exit clients, analysis of the bank’s competitors, focus group discussions with clients and staff, and review of the bank’s documentation and compliance to regulations and guidelines.
Based in Guinobatan, Albay, the bank was organized in December 1963 and started its commercial operations on July 1964. It operates a head office in Guinobatan, Albay, as well as two branches located in Tiwi (Albay) and Gubat (Sorsogon). RB Guinobatan also has five other banking offices (OBOs) located in Guinobatan, Tabaco, Gubat, and Irosin.
RB Guinobatan clients take oath during regular center meetings.

RB Guinobatan clients take oath during regular center meetings.

MABS conducted a four-day technical assistance visit to the Rural Bank of Guinobatan on February 23-26 to review the bank’s microfinance products and operations. The visit included bank center visits, interviews with the bank’s management, interviews with the bank’s delinquent/exit clients, analysis of the bank’s competitors, focus group discussions with clients and staff, and review of the bank’s documentation and compliance to regulations and guidelines.

Based in Guinobatan, Albay, the bank was organized in December 1963 and started its commercial operations on July 1964. It operates a head office in Guinobatan, Albay, as well as two branches located in Tiwi (Albay) and Gubat (Sorsogon). RB Guinobatan also has five other banking offices (OBOs) located in Guinobatan, Tabaco, Gubat, and Irosin.

MABS trains Bicol rural banks on mobile phone banking

Aiming to assist Bicol-based rural banks in expanding their microfinance products and services, MABS conducted seminar-workshops on mobile phone banking services (MPBS) for Banco Santiago de Libon, Rural Bank of Guinobatan and Camalig Rural Bank on October 21, 22 and 23, respectively. Thirty-nine participants from Banco Santiago de Libon, 10 from RB Guinobatan and 20 from Camalig RB attended the workshops conducted by MABS and Globe X-Change Inc. (GXI), Globe Telecom’s wholly-owned subsidiary that facilitates MPBS using the GCASH platform.
During the past months, Bicol rural banks have been working with MABS in exploring more products and improving their services to facilitate bank growth and to serve their clients better. On September 11 of this year, the South Bicol Federation of Rural Banks initiated a roundtable conference for Bicol banks where MABS introduced the latest trends in the microfinance industry and presented tips on dealing with bank issues such as managing delinquency and expanding their market outreach.
This training consisted of lectures and hands-on exercises to equip bankers with knowledge, skills and means to offer mobile phone banking services such as Text-A-Deposit, Text-A-Withdrawal, Text-A-Bills Payment, and Text-A-Sweldo in their banks. Of these services, Text-A-Sweldo was highlighted as one of the most successful services since it creates a habit among employees, who automatically get their salaries in mobile money and experience the use of it first hand.
Aside from the bank’s staff and officers, ten merchant clients of the banks also attended the orientation and registered to GCASH, planning to accept GCASH transactions in their respective establishments. By encouraging more business establishments to accept GCASH transactions, the banks are be able to build a stable mobile money ecosystem that will allow clients, banks and merchants to sustain and maximize the use of mobile phone banking services.

MPBS training for Bicol banks2

Aiming to assist Bicol-based rural banks in expanding their microfinance products and services, MABS conducted seminar-workshops on mobile phone banking services (MPBS) for Banco Santiago de Libon, Rural Bank of Guinobatan and Camalig Bank on October 21, 22 and 23, respectively. Thirty-nine participants from Banco Santiago de Libon, 10 from RB Guinobatan and 20 from Camalig Bank attended the workshops conducted by MABS and Globe X-Change Inc. (GXI), Globe Telecom’s wholly-owned subsidiary that facilitates MPBS using the GCASH platform. [Read more...]