Tanzanians Take a Closer Look at Microfinance in the Philippines

CRBD of Tanzania during their visit at Bangko Kabayan, Inc.

In partnership with RBAP International Study Visit Program, The United States Agency for International Development-supported Rural Bankers Association of Philippines– Microenterprise Access to Banking Services (RBAP-MABS) Program organized an international study group for representatives of the Cooperatives Rural and Development Bank Microfinance Services Company Ltd. (CRDB) of Tanzania on January 18, 2012.

CRDB Microfinance Services Company Ltd., a subsidiary of CRDB Bank Plc, offers wholesale microfinance services by providing tailor made products and services that address financial needs of different communities in Tanzania. Moving forward, they plan to go into retail microfinance and design more catered products reaching the formerly ‘unservable’ market niche. The visit aims to obtain lessons learnt from rural banks in implementing microfinance, microinsurance and mobile phone banking. This would eventually align their outreach strategies together with technological advancements, knowledge of specific market segment and continuous development of internal capacities to achieve maximum impact to businesses and the communities they serve.

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Mobile Financial Services: The Bank of Tanzania learns from the Bangko Sentral ng Pilipinas

Alliance for Financial Inclusion - In December 2009, there were an estimated 15 million mobile phones in Tanzania, with 45% of the population having access to a mobile phone. This growth in phone penetration spurred mobile network operators (MNOs) to launch mobile financial services to serve this rapidly growing customer base. At the end of 2009, more than 2.5 million Tanzanians had become mobile payment (m-payment) customers.

Mobile money services in Tanzania developed in a regulatory
environment without a National Payment Systems Act and
existing guidelines for electronic payment schemes did not
provide adequate guidance on mobile financial services.
When MNOs first approached the Bank of Tanzania (BOT) with
proposals for providing m-payment services, the BOT advised
them to partner with commercial banks to deliver these
services.

Mobile money services in Tanzania developed in a regulatory environment without a National Payment Systems Act and existing guidelines for electronic payment schemes did not provide adequate guidance on mobile financial services. When MNOs first approached the Bank of Tanzania (BOT) with proposals for providing m-payment services, the BOT advised them to partner with commercial banks to deliver these services. The role of the partner commercial bank would be to house a trust account in which MNOs would deposit m-payment funds. In this arrangement, the commercial bank (an entity traditionally under the jurisdiction of the central bank) would seek a “letter of no objection” from the BOT that would allow the m-payment service to operate. A company would then be appointed to oversee the account and the BOT would reserve the right to audit or check the trust account.

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RBAP-MABS Microfinance and Mobile Phone Banking Initiatives Showcased in International Study Visit

The USAID-supported Rural Bankers Association of the Philippines – Microenterprise Access to Banking Services (RBAP-MABS) Program shared the history of rural banking in the Philippines as well as microfinance best practices and various mobile phone banking services currently used by rural banks to representatives from India, Pakistan, and Sri Lanka on December 14.

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Chinese study group visits RBAP-MABS to learn about Microfinance and Mobile Phone Banking in the Philippines

CICETE-lecture

A delegation from China visited the United States Agency for International Development-supported Rural Bankers Association of the Philippines – Microenterprise Access to Banking Services (RBAP-MABS) Program on 22 August 2011 to learn about microfinance and mobile banking. RBAP-MABS welcomed the group with a multimedia presentation on the topics, including a live demonstration of the workings of mobile phone banking.

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Representatives from Venezuela and Ecuador visit the Philippines to learn about Mobile Financial Services

Ecuador and Venezuela Reps Visit RBAP-MABS

The USAID-supported Rural Bankers Association of the Philippines – Microenterprise Access to Banking Services (RBAP-MABS) program in coordination with RBAP International Study Visit Program once again organized a study tour on Mobile Phone Banking for UTIBA, the supplier of Globe’s GCASH platform and representatives from Digitel Venezuela and Grupo Mas, Coca Cola, and DIPOR from Ecuador.  Apart from visiting RBAP, the group also visited G-Xchange Inc (GXI), the Bangko Sentral ng Pilipinas (BSP), and GM Bank from July 18-20, 2011.

The goal of the study tour was to learn about the country’s mobile money platforms and the use of these platforms by rural banks to promote mobile financial services for clients and customers in rural communities. The visitors came away with a unique appreciation of how mobile money platforms can be used to improve the lives of people in the rural communities who previously had limited access to financial services. The group also learned how rural banks have been able to promote greater access to banking services using mobile money platforms such as GCASH.  They also witnessed how banks and mobile money issuers are able to collaborate in a way that provides opportunities for both parties as well as their clients and customers.

UTIBA is developing mobile money platforms and enabling mobile financial services with partners in a variety of countries around the world.