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Microenterprise Access to Banking Services
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Alongside its technical assistance visit and operations review, MABS also conducted a microinsurance assessment visit to Banco Santiago de Libon on November 26-28 to evaluate the bank’s formal microinsurance services. The MABS team conducted focus group discussions (FGDs) among the bank’s clients and field staff regarding the effectiveness and gaps in its microinsurance products underwritten by its partner-commercial insurance companies.
As the bank pursues the partnership model for delivery of formal microinsurance, it appears to have generated enough field lessons and client feedback to influence more simplified requirements and efficient claims procedures integral to ensuring the continued satisfaction of its microfinance clients. Notably, it was apparent how the bank’s management is successful at establishing strong rapport with its partners, which allows it to negotiate for services that are more suited to meeting the needs of its client base in rural communities.
MABS conducted a technical assistance visit to Banco Santiago de Libon on November 26-28 as part of its commitment to provide continuous support to its participating banks in expanding their client outreach and improving their microfinance and overall bank operations. The MABS team coordinated with the bank’s officers and staff in conducting focus group discussions, interviews, field visits, and management information system (MIS) review to assess the bank management’s expansion plan, evaluate its microfinance operations, and assist in drafting plans to implement MABS’ recommendations based on the assessment.

The participants were given hands-on exercises and were allowed to share their experiences on disaster and delinquency management with other bankers.
Continuing to strengthen rural banks’ stability and preparedness for crises and calamities, MABS and the Rural Bankers Research and Development Foundation Inc. (RBRDFI) conducted a two-day seminar-workshop for rural banks, tackling topics on effective disaster and delinquency management and recovery. Forty participants from 21 rural banks attended the training held at the Rural Bankers Association of the Philippines (RBAP) Building on November 24 and 25. [Read more...]
BusinessWorld – THE BANGKO Sentral ng Pilipinas (BSP) is reviewing its rules and regulations on the disclosure of interest rates and fees and charges on microfinance loans to enhance the protection of clients.
THE BANGKO Sentral ng Pilipinas (BSP) is reviewing its rules and regulations on the disclosure of interest rates and fees and charges on microfinance loans to enhance the protection of clients.
“We are… looking at enhancing consumer protection against incomplete information on financial products or services being provided, non-transparency of fees and charges, and inappropriate sales techniques… to make sure microfinance clients are informed of the actual price of financial products or services,” BSP Governor Amando M. Tetangco, Jr. said last week at the Citi Microentrepreneur of the Year award.
In a telephone interview yesterday, Pia M. Roman, head of the central bank’s inclusive finance advocacy staff, said the BSP is consulting banks if it is possible to adopt a uniform way of computing the interest rates on all loans.
“What we are doing specifically is we are in the consultation phase with the banking community. We want to explore a uniform computation of interest rates for all loans using the declining balance method,” she said.
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